Shipping costs and times

How much do I spend on shipping?

The shipping cost is €9.90. The shipping cost is not "hidden" in the products but is truly separate, we want you to know, you will pay the pure cost of the products excluding the shipping fees.

How long does it take you to ship?

Normally since we receive the order in 2 working days we ship, we have all the products you see in our warehouse. If by chance any product is momentarily out of stock you will be contacted by phone or email you have provided, we will still try to ship it as soon as possible.

The courier passed by but I was not at home, what can I do?

The courier always makes 2 delivery attempts, if on the second attempt it does not find anyone brings the package back to their warehouse and puts it in storage, you will be contacted to release the stock from us or from the courier who will notify you via SMS.

Will I receive shipping updates?

Of course, for each phase of the shipment you will receive by email from our website the progress of the shipment, where your package is really located and the expected arrival.

How long does it take for the courier to deliver the goods?

We use all express services such as BRT or DHL courier, normally in one day they deliver throughout the country and take about 2 days for the islands. For example, if your package leaves our warehouse on Wednesday and you do not live on an island, you will receive it the next day, so on Thursday. During the Christmas period, sometimes this rule does not apply because couriers are faced with an excessive amount of packages and these rules are not respected.